ARE YOU GETTING THE SERVICE YOU DESERVE?

TIME TO TRY VALLEY OFFICE SYSTEMS ON FOR SIZE.

Every business deserves world-class service for world-class office equipment. We’re so confident you’ll love us we’re willing to put our money where our mouth is and let you try us out for 90 days absolutley free.

 
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WHY VALLEY?

For over 40 years, Valley Office Systems has provided customers with first-rate office solutions in Idaho, Utah and western Wyoming. We offer printers, copiers and other office systems from manufacturers like Canon, Sharp and Ricoh, allowing you to produce and distribute documents with optimal efficiency.

We don't just sell you pieces of equipment. A service company above all else, we also offer a selection of managed services to help you reduce costs and increase productivity. You'll be able to track your device usage, improve the security of your information and lower your carbon footprint.

  • Q:Rate our Technician overall
    A:JT is awesome!
    COSETTE - Sep 29 2017
  • Q:Technician explained the problem/resolution/provided training if needed
    A:Was very helpful in explaining the situation and what needed to be done in order to correct it.
    MARCUS - Sep 14 2017
  • Q:Rate our Technician overall
    A:Terry is always great to work with.
    GAYLE - Dec 8 2017
  • Q:Technician left the equipment repaired to your satisfaction
    A:On this last service call, Terry came late in the afternoon and couldnt finish before we had to kick him out for the night. He arrived bright and early the next morning and fixed the problem. So far so good!
    GAYLE - Dec 8 2017
  • Q:Rate our dispatch overall (ease of placing a service call etc.)
    A:Very courteous
    BETH - Dec 20 2017
  • Q:Rate our dispatch overall (ease of placing a service call etc.)
    A:They were extremely Knowledgeable and knew how to fix my problems. If there was a trickier issue, they knew different steps to help them figure out the problem. They never gave up. They were extremely smart!!
    Angela - Oct 16 2017
  • Q:Technician explained the problem/resolution/provided training if needed
    A:Guido showed me what was broken and explained what that part had to do in the process of copying/printing.
    TERRIE - Jan 10 2018
  • Q:Rate our dispatch overall (ease of placing a service call etc.)
    A:Tech was here in less than 2 hrs!
    ELLEN - Dec 15 2017
  • Q:Suggestions for improvement
    A:Always fast and professional service. Thank you for all you do.
    SANDY - Nov 9 2017
  • Q:Rate our dispatch overall (ease of placing a service call etc.)
    A:Extremely easy process. When our office printer is going down, we need help ASAP and everyone at Valley was amazing and time efficient and even had someone come out same day to service our printer.
    TAYLOR - Sep 10 2017
  • Q:How likely is it that you would recommend our company to a friend or colleague?
    A:We have had a great experience with Valley!
    JENNIFER - Jan 18 2018
  • Q:Rate our dispatch overall (ease of placing a service call etc.)
    A:Office staff is always pleasant and easy to work with.
    JENNIFER - Jan 18 2018
  • Q:Suggestions for improvement
    A:Terry is one of the best technicians we have had the pleasure of working with. He is always conscientious and communicates well with us.
    Brent - Jan 18 2018
  • Q:Rate our dispatch overall (ease of placing a service call etc.)
    A:John was one of the most polite and nicest repairman that I have ever had come to any office I have worked at. Thank you.
    SHARON - Dec 14 2017
  • Q:Rate our Technician overall
    A:The technician that services our machine is always fast, reliable and able to fix our machine in a very short amount of time. We truly appreciate that!
    SANDRA - Dec 5 2017
  • Q:Suggestions for improvement
    A:no improvement needed in any area, this is the absolute best customer service ive ever experienced. I call for supplies, and get them the same day, i call for service and someone is here so quickly, and efficiently. I have dealt with several different companies, and Valley by far is the best. THANK YOU
    KAREN - Jan 16 2018
  • Q:Rate our dispatch overall (ease of placing a service call etc.)
    A:Very prompt
    Mindy - Jan 22 2018
  • Q:Technician left the equipment repaired to your satisfaction
    A:He waited for me to print documents to make sure the unit wouldnt jam again then he checked the drum to make sure it was inserted correctly and all was well when he left.
    HEIDI - Sep 20 2017
  • Q:Rate our dispatch overall (ease of placing a service call etc.)
    A:Great service! Thank you!
    CINDY - Sep 12 2017
  • Q:Technician explained the problem/resolution/provided training if needed
    A:Kevin has always been helpful and has taught us what we need to know.
    PAMALA - Nov 16 2017
  • Q:Rate our dispatch overall (ease of placing a service call etc.)
    A:Response to my repair request was excellent; technician arrived promptly.
    CINDY - Jan 2 2018
  • Q:Rate our Technician overall
    A:Randy does a great job and always has smile.
    MALCOLM - Sep 27 2017
  • Q:Communication to keep me informed if needed
    A:Guido needed to order parts to repair our copier and he kept me informed every step of the way. I was very impressed with the service.
    TERRIE - Jan 10 2018
  • Q:Rate our Technician overall
    A:Was a very positive experience and I appreciate the technicians help
    MARCUS - Sep 14 2017
  • Q:Technician left the equipment repaired to your satisfaction
    A:Randy always knows what hes doing and fixes issues large and small with a smile on his face. I always appreciate his efforts.
    DANIELLE - Jan 22 2018
  • Q:Suggestions for improvement
    A:Always pleasant and gets the job finished!
    ALLIE - Jan 15 2018
  • Q:Rate our dispatch overall (ease of placing a service call etc.)
    A:The office is always very responsive and once the order is in, the tech calls back (to schedule) super promptly. Thanks.
    SARAH - Oct 19 2017
  • Q:Rate our Technician overall
    A:I wish I could give him 100+!
    LINDA - Jan 18 2018
  • Q:Suggestions for improvement
    A:have always received great customer service from the technicians and from those I talk to on the phone
    JAN - Sep 25 2017
  • Q:Technician left the equipment repaired to your satisfaction
    A:A++++++
    BROCK - Sep 9 2017
  • Q:Rate our Technician overall
    A:Guido was very personable and professional. As I explained earlier he kept me informed on the status at all times and explained what was done and why it needed to be done. I would gladly welcome him back in our office as the technician for future repairs or service.
    TERRIE - Jan 10 2018
  • Q:Would you be interested in receiving this same level of service and supply inclusive support for your other print output devices?
    A:Kevin did a great job at troubleshooting the noise that was coming from the printer. He spent time and seemed concerned.
    BROOKE - Oct 23 2017
  • Q:Technician left the equipment repaired to your satisfaction
    A:Paul not only cleaned our copier (the reason I requested service) he also noticed that one of our rollers needed replaced and took care of it while he was here. He also let me know that I should probably schedule a routine maintenance this summer. I was extremely happy that he let me know everything that was done, and would need to be done, so I can schedule it ahead of time.
    CHERYL - Dec 18 2017
  • Q:Rate our Technician overall
    A:Whenever I have contacted Valley Office with a question, which is not very often compared to other companies Ive worked with, whether its about our contract, billing or troubleshooting the machine it has always been positive. I appreciate support that does not make me feel stupid when I cant figure something out. Its a common compliant I hear from coworkers and I dont have that worry when I call you.
    GRETCHEN - Jan 22 2018
  • Q:Communication to keep me informed if needed
    A:Bart went above and beyond by calling me and letting me know when he would be able to make it. When he couldnt be here, he sent a different technician, and he was excellent.
    ANDY - Dec 4 2017
  • Q:Rate our dispatch overall (ease of placing a service call etc.)
    A:Very fast
    DESERAE - Nov 22 2017
  • Q:How likely is it that you would recommend our company to a friend or colleague?
    A:Great service and wonderful demeanor and attitude. Thank you for employing such friendly staff.
    DANIELLE - Jan 22 2018
  • Q:Rate our Technician overall
    A:Paul is very knowledgeable and works well with us.
    PERRY - Sep 27 2017
  • Q:Technician explained the problem/resolution/provided training if needed
    A:I appreciate that Valley Office technicians always take the time to explain what the problem is, how to prevent it or fix it if it happens again and answer any other questions I have.
    GRETCHEN - Jan 22 2018
  • Q:Technician left the equipment repaired to your satisfaction
    A:Paul always does a great job. He even showed us how to scan to our computers from the printer.
    PERRY - Sep 27 2017
  • Q:Rate our Technician overall
    A:Chris was very friendly and helpful.
    Kathy - Sep 1 2017
  • Q:Rate our dispatch overall (ease of placing a service call etc.)
    A:Very quick response/acknowledgement of request.
    KELLY - Dec 8 2017
  • Q:Rate our Technician overall
    A:if I could give him a 20 I would!!! He was so smart and computer savvy!
    Angela - Oct 16 2017
  • Q:Rate our Technician overall
    A:I am always thankful that Kevin is the tech sent out to us. He is very good at his job and he does not make you feel foolish for asking silly questions. I feel confident that I am using our machine to the maximum potential because he trained us.
    PAMALA - Nov 16 2017
  • Q:Suggestions for improvement
    A:N/A Prompt service with the initial call. Technician called me immediately after to let me know that he was on his way. Showed up, fixed problem, explained everything clearly. Good service all around.
    STEPHEN - Nov 6 2017
  • Q:How likely is it that you would recommend our company to a friend or colleague?
    A:Love your company
    Kathy - Sep 1 2017
  • Q:Communication to keep me informed if needed
    A:Excellent all around customer service!
    CARINA - Oct 19 2017
  • Q:Communication to keep me informed if needed
    A:I appreciate the email telling me that someone is being sent out.
    PAMALA - Nov 16 2017
  • Q:Communication to keep me informed if needed
    A:They talked me through what they were doing as well as explained why we were having the issues we were having.
    Angela - Oct 16 2017
  • Q:Rate our Technician overall
    A:Darwin always does a excellent job of fixing our printer
    BONNIE - Sep 14 2017
  • Q:Rate our Technician overall
    A:Craig is always knowledgeable, responsive and very helpful.
    ANITA - Jan 4 2018
  • Q:Suggestions for improvement
    A:He was awesome! He came in a got the job done and did not interrupt my class at all.
    AMANDA - Sep 7 2017
  • Q:Technician explained the problem/resolution/provided training if needed
    A:He found the piece of paper that was causing the jam in the machine and verified I wouldnt have been able to see it in a normal check.
    HEIDI - Sep 20 2017
  • Q:Rate our dispatch overall (ease of placing a service call etc.)
    A:The office staff is always very helpful
    PAMALA - Nov 16 2017
  • Q:Communication to keep me informed if needed
    A:When the tech was out servicing our printer, he let me know of exactly what was going on with our printer and how they are going to fix it. He had to order the parts and come back next business day, but he was able to temporarily fixed the issue so we were back up and running, until he was able to come back with the parts in hands and fix the issue for good.
    TAYLOR - Sep 10 2017
  • Q:Suggestions for improvement
    A:Cantt think of anything, from the office staff that answered my call, to the representative that returned our call to the technician, everybody was very professional, courteous and helpful.
    CARINA - Oct 19 2017
  • Q:Rate our Technician overall
    A:Jeff is reliable and cares about our satisfaction.
    CLARK - Dec 10 2017
  • Q:Communication to keep me informed if needed
    A:Tim, our tech, always calls us soon after we call the office. He asks for a description of the problem and gives me a good estimate of when he can come out.
    JENNIFER - Jan 18 2018
  • Q:Technician explained the problem/resolution/provided training if needed
    A:James Taylor did an excellent job and even explained what I can do in future to prevent label from getting stuck.
    ANDY - Dec 4 2017
  • Q:Rate our Technician overall
    A:Your technicians are one of the reasons we love valley and have stayed with them. Nate also gives us amazing service.
    GIFFORD - Sep 6 2017
  • Q:How likely is it that you would recommend our company to a friend or colleague?
    A:Absolutely will highly recommend!
    CARINA - Oct 19 2017
  • Q:Rate our dispatch overall (ease of placing a service call etc.)
    A:Your service representatives respond to request quickly.
    CINDY - Jan 10 2018
  • Q:Suggestions for improvement
    A:None! You guys are fabulous! Thank you!
    JANEAL - Nov 16 2017
  • Q:Rate our Technician overall
    A:So helpful, explained exactly what was going on with the printer and fixed it in a timely manner! So happy with our service
    TAYLOR - Sep 10 2017
  • Q:Technician left the equipment repaired to your satisfaction
    A:our printer is now running like a Champ! Super pleased
    TAYLOR - Sep 10 2017
  • Q:Communication to keep me informed if needed
    A:Terry always calls to let us know when he plans to arrive - and the emails from the office are a great way to let us know we havent been forgotten.
    GAYLE - Dec 8 2017
  • Q:Rate our dispatch overall (ease of placing a service call etc.)
    A:Very helpful and let me know a technician would be out here quickly.
    DANIELLE - Jan 22 2018
  • Q:Suggestions for improvement
    A:The response time was quick and Craig did a great job identifying and fixing the problem.
    TAMMERA - Sep 7 2017
  • Q:Rate our Technician overall
    A:Very pleasant and informative
    JANET - Nov 9 2017
  • Q:Rate our Technician overall
    A:Super nice and funny. Got the job done quick with no fuss.
    CYNDI OR LENNIE - Nov 13 2017
  • Q:Rate our Technician overall
    A:very nice man, very polite and efficient
    CHERIE - Dec 26 2017
  • Q:Suggestions for improvement
    A:Nothing- Valley Office Systems is efficient with their service call agency, repairs, and communication. A big thanks to Angie, JT, & Bart
    COSETTE - Sep 13 2017
  • Q:Rate our Technician overall
    A:10 isnt enough for Tim! He is the best! He is so responsive to our service needs and always willing to get here as fast as he can. He is kind and personable while being completely professional.
    JENNIFER - Jan 18 2018
  • Q:Suggestions for improvement
    A:Wayne is a nice guy and is very informative. Thanks Wayne!
    DEANNA - Sep 25 2017
  • Q:How likely is it that you would recommend our company to a friend or colleague?
    A:A.J. is great
    BETH - Dec 20 2017
  • Q:Technician left the equipment repaired to your satisfaction
    A:I love your techs- they are awesome! JT & Bart always take good care of us!
    Kiyo - Dec 7 2017
  • Q:Rate our Technician overall
    A:He was awesome and always lets us know what the issue is and how it will be resolved.
    JENNIFER - Jan 8 2018
  • Q:Technician left the equipment repaired to your satisfaction
    A:Randy is always great! always appreciate the technician who answers the call and gets help to us right away as well! Thank you! Excellent service, ALWAYS!
    MONICA - Nov 29 2017
  • Q:Technician explained the problem/resolution/provided training if needed
    A:Knew exactly what was needed and had the proper equipment!
    VICKI - Sep 26 2017
  • Q:Rate our dispatch overall (ease of placing a service call etc.)
    A:Kevin was very professional and addressed all our needs. We appreciate how thorough he is at his job. Thank you so much for sending Kevin!
    MARILYN - Nov 13 2017
  • Q:Rate our dispatch overall (ease of placing a service call etc.)
    A:Angie is great to work with when a service call is placed.
    COSETTE - Sep 29 2017
  • Q:Rate our dispatch overall (ease of placing a service call etc.)
    A:Your staff is always so friendly and helpful. The phone was answered in a timely manner and all of my questions were answered.
    HEIDI - Sep 20 2017
  • Q:Suggestions for improvement
    A:Keep up the good work
    BETH - Dec 20 2017
  • Q:Rate our dispatch overall (ease of placing a service call etc.)
    A:Always friendly
    SUSAN - Dec 7 2017
  • Q:Technician left the equipment repaired to your satisfaction
    A:Kevin is always very nice and professional. He makes sure we are up and running as quickly as possible.
    PAMALA - Nov 16 2017
  • Q:Rate our Technician overall
    A:Efficient and friendly
    VICKI - Sep 26 2017
  • Buyer Resources

LATEST BLOG POST

Feb 12

Law firms, banks, hospitals, schools, corporations, utilities and other organizations often have huge volumes of old documents stored on a variety of incompatible and outdated media—or they have a steady flow of business-critical documents that must be scanned, organized and indexed in a secure environment. Sometimes they're even required by law to make all their documents digital.. but it's so labor intensive!

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