Awards

Idaho Copier Agency Receives Nationally Renown Award for Service Excellence Four Years Running

Ricoh Circle of Excellence 2017Idaho Falls, ID (October 19, 2015) – Valley Office Systems, a leading provider of copiers, managed print, managed IT and document solutions to Idaho, Utah, and Wyoming, has received Ricoh's RFC Circle of Excellence Certified Dealership status for 2017.

This elite certification is awarded to dealers who provide outstanding service and support in accordance with Ricoh's guidelines and is intended to showcase the "Best of the Best". Valley Office Systems has won the prestigious Ricoh Service Excellence Award for the fourth year in a row and is the only dealer in Idaho and Utah to receive the award.

To achieve this prestigious award, Valley Office Systems has met or exceeded the requirements:

  • Engineer Skills Assessment
  • Use of Genuine Ricoh Parts and Supplies
  • Hardware and Software Training
  • Relevant Industry Certifications
  • Service Organization Structure
  • Field Staff & Help Desk Productivity and Efficiency Measures
  • Customer Satisfaction Measurement Process and System
  • Effective Use of Ricoh Resources
  • Business Plan Management and Process Improvement

On behalf of the Ricoh Dealer Services Team; thank you and congratulations on achieving this prestigious award.

Dan Piccoll
Director, Dealer Services
Ricoh USA

Valley Office Systems Honored by SHARP® for Outstanding Achievement

Sharp Outstanding Achievement Award Sharp Imaging and Information Company of America has recognized VALLEY OFFICE SYSTEMS as a Hyakuman Kai Dealer. Sharp awards Hyakuman Kai status to outstanding dealers that have achieved $1 million plus in sales during the past year.  VALLEY OFFICE SYSTEMS is among a select group of dealers recognized by Sharp from the hundreds of dealers that sell Sharp’s advanced business products and solutions in the U.S.

“The Hyakuman Kai Award reinforces our commitment to Sharp dealers like VALLEY OFFICE SYSTEMS,” said Doug Albregts, President, Sharp Imaging and Information Company of America. “Sharp provides industry-leading and innovative multifunction products, intuitive software applications, and unparalleled security and support programs to our dealers; helping them build long-lasting relationships through outstanding local customer service. It is an honor to recognize VALLEY OFFICE SYSTEMS as a leader among our dealer network.”

“Our goal is to provide Idaho and Wyoming businesses with world-class products and support, helping encourage business growth within the community,” said VALLEY OFFICE SYSTEM owners Tom Gwinn and Howard Hansen  “We are proud to be a Sharp dealer and look forward to strengthening our customer relationships by supplying the latest technology and comprehensive document solutions.”

VALLEY OFFICE SYSTEMS and its 80 talented employees enjoy over 148 years of combined industry experience creating a knowledge base that is second. For details on complete range of products and services offered by VALLEY OFFICE SYSTEMS please visit www.valleyofficesystems.com or visit the company on Facebook or LinkedIn.         

About Sharp Imaging and Information Company of America
Sharp Imaging and Information Company of America, a division of Sharp Electronics Corporation, markets the advanced, MX Series multifunction printers (MFP) systems that help companies manage workflow efficiently and increase productivity. Sharp® MFPs feature the Sharp OSA® development platform, which seamlessly integrates network applications to create a personalized MFP that can meet virtually any business need, and Scan2 technology, which scans two-sided documents in a single pass to enhance scanning reliability and preserve document integrity.  To keep documents safe from unauthorized users, Sharp is a leader in the MFP industry in security by offering the most secure suite of MFP applications. .. For more information about the complete line of Sharp workgroup document systems, visit www.sharpusa.com/documents.

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Jul 16

Printing is made easy with AirPrint support

 

AirPrint is Apple technology that enables printing from iOS or OS X devices without installing any applications or drivers.

With AirPrint, you can take advantage of driverless printing from iOS and OS X products to printers on the same network. This capability enables mobile workers to quickly print hardcopy documents – helping improve productivity, both inside your organization and on-the-go. It also boosts productivity by eliminating the need for you to e-mail files and attachments to someone connected to the network for printing. In addition, mobile printing with AirPrint helps reduce IT’s burden of managing application downloads and print drivers, and enables you to better manage jobs in your print queues. 

AirPrint works seamlessly with many Apple apps, including Safari, Mail, Photos, iWork and PDFs in iBooks. In addition to Apple apps, many third party apps also support AirPrint technology.

 

Benefits for users

  • Convenience of immediate access to a printer
  • Quick Wi-Fi connection between mobile device and printer
  • Print and share documents on demand
  • No need to install any app on the Apple mobile device in order to print

 

Benefits for IT and Support

  • No software to download, drivers to install or cables to connect
  • Low maintenance and speed of installation
  • Happy end users who can print from Apple devices

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