Questions to Ask Your Equipment Provider

Are you looking for an equipment provider? It’s important to do your research before just buying from the first company you come across on Google. We’ve come up with a list of questions that will help you find your next office equipment provider.

How secure is the hardware?

MFPs, copiers, printers, scanners, and faxes are all IP addressable. This can potentially allow hackers to gain access to your office equipment. Make sure your provider understands document and network security.

Is there mobile support?

With mobile support, employees will be able to access your office equipment from their mobile devices, whether they are printing or accessing the cloud.

Can you create customized workflow automation?

Will your provider have the know-how to create customized workflow automation? Creating a more effective and efficient office space is what getting new technology is all about. Make sure you equipment provider knows exactly how to do this for you.

Will you be able to work with my IT team?

Make sure your service provider is willing to work with your IT team and infrastructure to ensure dynamic teamwork. Your provider should understand the benefits of MFPs, and the struggles you may face with your equipment, in order to improve efficiency.

Can you manage all of my office equipment needs?

Realizing the benefits of MFPs, your service provider should be able to manage all of your technological and maintenance needs. You should not have to go through the hassle of finding a different service provider for each problem your equipment presents.

Will you help me print less?

Many companies don’t realize that printing consumes a fairly large budge all on its own. Find someone that will help you print less and employ strategies to save on ink, toner and paper costs.

Are you an advocate of the environment?

Last but not least, find a service provider that will see the value of lessening your company’s carbon footprint. The benefits of MFPs, as well as Managed Print Services, can cause green energy to surge through your company.

Contact us to learn more about the services we offer.

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