Company News

VOS Loves Your SMB

VOS Loves Your SMB

There's nothing like the holiday season to remind us of what's truly important: family, friends, and community. This time of year gives us a new perspective on what makes a community tick, and here at Valley Office Systems, we're proud to be a part of the vibrant local economy of small and medium-sized businesses. When you partner with us, you're not only investing in world-class business solutions; you're supporting a close-knit coalition of locally owned and operated companies. ... Read More
VOS acquires SRV-IT of Rexburg

VOS acquires SRV-IT of Rexburg

VALLEY OFFICE SYSTEMS owners Tom Gwinn and Howard Hansen said, "the company is extremely excited to announce the acquisition SRV-IT of Rexburg. The SRV-IT team infuses a wealth of skill, knowledge and expertise into VALLEY OFFICE SYSTEMS existing service and support teams". Their IT Solutions professionals significantly enhance our ability to provide our customers with world-class products, services and support.” ... Read More
Customer Service and the Netpromoter

Customer Service and the Netpromoter

Many companies claim that they have the "Best service in the business" but few even have a way to measure how happy customers are. Here at Valley Office Systems we have a system that allows us to capture feedback after every service call. We use the Net Promoter Score system www.netpromoter.com. Some well loved companies like Costco, Nordstrom, and Apple reach into the 70's and 80's. Valley's Netpromoter Score for 2014 was 87.13! That ranks us above those organizations. ... Read More